What information we collect
- Contact details – like your name, email, phone number, and company name (if you give them to us).
- Booking details – such as catering requirements, dietary needs, event dates, and locations.
- Website use – things like IP address, pages visited, and device type (via cookies and analytics).
- Messages – anything you send us via our forms, email, or phone.
How we use your information
We use your information to:
- Respond to enquiries and provide quotes.
- Deliver catering services tailored to your needs.
- Send invoices, confirmations, and service updates.
- Improve our website and customer service.
- Send marketing emails (only if you’ve opted in — and you can unsubscribe any time).
Who we share it with
We only share your data when necessary, such as:
- With trusted partners who help us deliver services (e.g. logistics, IT, or subcontracted catering staff).
- With regulators or authorities if required by law.
- Never with third parties for marketing without your permission.
Cookies
Our website uses cookies to make it work smoothly and to help us understand how people use it. You can block or delete cookies in your browser settings, but parts of the site might not work properly.
How long we keep your data
We only keep your information for as long as it’s needed — for example, while we’re working with you, or to meet legal and tax requirements. After that, we delete it securely.
Your rights
You have the right to:
- Ask for a copy of your data.
- Correct it if it’s wrong.
- Ask us to delete it.
- Stop us using it for marketing.
- Move your data to another provider.
If you’d like to exercise these rights, just get in touch (see below).
Security
We use secure systems and processes to keep your data safe. While no system is 100% secure, we work hard to protect your information.
